Cranial — behavioural consulting
Cranial
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Cranial
hello@cranial.studio WhatsApp +94 77 830 3033 Dehiwala-Mount Lavinia, Sri Lanka
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Customer is ---king clueless.

Cranial is a behavioural design consultancy that tells you what buyers want, even when they can't. 

Sales, Marketing, CX, and Product design teams work with us on human problems that traditional thinking don't have answers to. 

Free diagnosis call Case studies
CLIENT FOLDER: LAST 3 MONTHS

3 ways to work with us

Most engagements start in one and end up in two.

In partnership with
  • One-day programme
  • Four-week intensive
  • Seven-week intensive
  • Customised programmes
  • Or send up to 4 employees to our next Open Be.Sci session
In partnership with
  • Sales funnel optimisation: pitch decks, sales collateral, sales people training etc.
  • Product optimisation: designing for retention & action (new & existing products)
  • Loyalty and CX programme design
  • Business positioning & messaging around consumer behaviour
  • Customised projects - tell us during our 30-minute call
  • For businesses
  • The behaviour layer between you and your marketing or product design agency
  • Your consumer behaviour expert in cross-functional planning
  • Partner for pitch design and evaluating new agency partners
  • For agencies
  • Consulting partner for new client pitches — optimising pitch presentation design and delivery
  • Your on-site expert for behavioural change campaigns

Not sure which one fits? Let’s find out.

Free diagnosis
NOT SURE WHERE WE FIT IN?

Take the 2-minute quiz

How many of these problems can you relate to? You can take this quiz without fearing newsletters of spam emails from us.

01 / 08

Which part of the business are you running?

What is the campaign actually failing to do?

Where do deals actually die?

Where do people fall away?

What keeps coming back every quarter?

What are you trying to change?

When results dip, what changes first?

Your best rep outperforms everyone. Why?

What does the roadmap respond to?

When something underperforms, what changes first?

The last change programme —

Where does the brief come from?

When a deal stalls, what changes?

Users say they want something. Do they do it?

How does a decision get made here?

What do you reach for first?

Who challenges the brief before it goes out?

Who owns the buyer's decision inside your business?

Who owns behaviour in the experience?

Where does behaviour sit on your org chart?

Who owns behaviour internally?

How much of the budget goes to things you cannot explain the effect of?

How is your pitch material made?

What happens after launch?

How often do you need this thinking?

What does success look like to the board?

In 90 days, the win would be —

In 90 days, the win would be —

In 90 days, the win would be —

In 90 days, the win would be —

In 90 days, the win would be —

Who are we diagnosing?

We need enough context to be useful. A link or a screenshot — either is fine, one is required.

Screenshot — instead of a link

Prescription for your business · your function

Capability building

Your constraint sits upstream of any campaign. The arguments in the room are about opinion, not evidence, so the same debate returns every quarter. Fix how the thinking is done and the briefs start fixing themselves.

  • Start with the one-day programme, then decide on depth
  • Run it cross-functional — your function alone will not hold it
  • Bring a live problem; we work on yours, not a case study

Projects (done-for-you)

You have a specific behaviour that is not happening, and it is measurable. That is a project, not a philosophy. We would take it end to end and hand back something that moves a number.

  • We diagnose the decision, not the funnel
  • Rebuild the moment of choice, then test it
  • We coordinate execution partners so nothing is lost in translation

Ongoing partnerships

The decisions arrive weekly and the answers keep landing too late. You do not need a project — you need the behaviour layer in the room while the choices are being made.

  • Retainer or revenue share, depending on the risk you want to hold
  • We sit between you and your execution partners
  • On call for pitch design and evaluating new partners
Book a 30-minute diagnosis

Fair enough. The diagnosis is yours to keep.

HOW IT WORKS

Free diagnosis call. 
You decide the rest

Step 01

The diagnosis chat

Speak to our principal consultant at no fee. You don't need to have anything prepared. No obligation.

Book your call now
Step 02

The proposal

Our approach based on what we discuss in step 01, if you decide you are interested.

We might need an additional call in certain cases.

Step 03

The decision

We decide whether we want to work with each other, how we do it,  and the logistics of it. 

What clients say
"When marketing meets behavioural science, everything makes more sense. The Cranial upskilling programmes are a must for any modern marketing team"
JANILLE FERNANDEZCluster Manager - Consumer Behaviour & Strategy

Hemas Consumer Brands
Thank you, Kavinda, for an insightful and energizing session — and for making behavioral science feel both practical and immediately applicable.
Janani Wijetunge Head of Programmes & Governance
UN Global Compact
“Working with Kavinda and the Cranial team was an eye opener. It challenged me to rethink how I go about briefs”
ANDREW EBELL ECD, Magic Mango Group
"Was skeptical at first. Then we started receiving +250% walk-ins to our showroom and our conversion rate went up to 68%" 
MAALIK IBRAHIM Director Sales & Marketing, Comfort World
01 / 04
Contact

Bring your toughest challenge

We will give you 30 distraction-free minutes of our lives free of charge to listen to you. If that's too much pressure, drop us an email.

Book a diagnosis hello@cranial.studio

Scoped in EUR or LKR — ask for either. Colombo Sri Lanka, working across timezones.

The people. 

Kavinda Welagedara

~$50M commercial impact created for clients

Now Principal consultant and SURF™ certified trainer
Before Award-winning brand strategist

Dharini Sorokin

Advised and consulted for 100+ startups

Now Design & startup consultant. SURF™ certified practitioner
Before Legal professional
PARTNERS AND ADVISORS

We are a small team that works with only the brightest vetted partner network.

View vetted partners
  • Garry Doel
  • Krishane Patel, PhD
  • Matt Sucha
Not ready yet

We're still working on this. Why don't we have a chat until then?

Book a diagnosis · 30 minutes · no fee